FAQ for Trauma Therapy & Teen Counseling in CT and VA

Image of Alice Zic conducting online therapy to show expert trauma therapy and teen counseling in Colchester, CT and in Connecticut and Virginia. Click now!
  • I see clients via telehealth (virtually) through a secure online video platform only. You will need a private space for us to meet. I do not hold phone or in-person sessions.

    Due to licensing regulations, you must be physically located in Connecticut or Virginia in order for us to meet.

  • Symbols have always been an important part of how I understand the world (especially when it comes to the unspeakable in healing from trauma). To me, the willow tree represents a safe, containing space for you to slow down and process your needs, honoring your journey every step of the way. Lean more about my approach here.

  • My rate is $200 for a 50-55 minute session and is due at the time of your session.

  • I am considered an “out-of-network provider.” This means that I do not directly accept insurance. I can provide you with a monthly receipt (called a Superbill) upon request that you can submit to your insurance company for reimbursement.

    In my experience, reimbursement is common. Reimbursement can be done in one of two ways:

    1.) Submit claims through Mentaya. Mentaya is a platform where you can quickly check your out-of-network benefits and then claim them. Mentaya will tell you the deductible amount that you have to meet before each session is reimbursed and will also tell you how much each session will be reimbursed afterwards. You may also directly submit claims through Mentaya, making the process faster and simpler.

    2.) Call the number on the back of your insurance card to inquire about your out-of-network benefits and to learn how to submit an out-of-network reimbursement claim.

    Some questions to ask your insurance company before you schedule include:

    What is my deductible?

    Once that deductible is met, what percentage or amount will insurance reimburse?

    How many visits are allowed per calendar year?

  • Click the “Schedule a Consult Call” button below or click here to schedule a brief, 15 minute intro call with me. We will talk about what you need in therapy and find a regular appointment time to meet. Alternatively, send me an email, give me a call, or submit a contact form here. I can’t wait to meet you!

Ready to reach out?